Your digital customers are already smarter than before, but technology tools — the tools companies use to develop and deliver experiences as well as the tools consumers use to get the most for their time and money — are getting even smarter. This will change the way consumers feel, think, and act in filling their needs. Prepare now to serve smarter customers to keep them loyal to your smarter experience.
Monday February 24, 2025 1:50pm - 2:15pm IST
Ballroom I
The next global crisis is already taking shape, do you have the foresight to see it? As the world faces unprecedented shifts in politics, technology, and the environment, the question isn't if a crisis will hit, but when. Are you ready for what comes next, or will you be caught off guard? The future demands action – now.
Monday February 24, 2025 2:40pm - 3:00pm IST
Ballroom III
