Nasscom Technology & Leadership Forum (NTLF) 2025: Full Schedule

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2:00pm IST

Edge Dialogues | Reprogramming Work: People, Productivity & Progress (Ballroom III) | Session 1C: Fireside Chat: Bots, Jobs, and the Big Shift: Adapting to AI

Tuesday February 25, 2025 2:00pm - 2:25pm IST

Grand Ballroom III

AI is not just changing jobs – it is redefining work. As machines take on tasks once thought to be uniquely human, we face a crucial question: will AI disrupt employment or create new opportunities? Beyond the fears of automation, there’s a chance to rethink how we work, collaborate, and innovate. This session explores the evolving relationship between AI and jobs, focusing on the essential skills for the future and how AI can foster entrepreneurial ecosystems in a new work era. Join us for a discussion on how AI is reshaping jobs and rewriting the rules of opportunity.

Moderators

Nitin Bhatt

Technology Sector Leader, EY India

Nitin is the EY India Technology Sector Leader. He has over two decades of consulting experience in the areas of business transformation, risk management and corporate governance. He works closely with the Boards and CXOs of large and mid-cap technology companies to drive revenue... Read More →

Speakers

Nitin Seth

Co-Founder & CEO, Incedo

Nitin Seth is an accomplished technology industry leader with a unique combination of experiences as a Global Manager, Innovative Entrepreneur, Management Consultant, and Best-Selling Author.He is passionate about building and transforming businesses, driving innovation, coaching... Read More →

Rajesh Varrier

EVP, Global Head of Operations, and Chairman and Managing Director, Cognizant India, Cognizant Technology Solutions

Rajesh is EVP, Global Head of Operations, and Chairman and Managing Director, Cognizant India. His responsibilities include operations, delivery excellence, workforce planning and sourcing, India leadership council, expansion in India and other key responsibilities. Importantly, he... Read More →

Tuesday February 25, 2025 2:00pm - 2:25pm IST
Grand Ballroom III

Fireside Chat

2:25pm IST

Edge Dialogues | Reprogramming Work: People, Productivity & Progress (Ballroom III) | Session 2C: Fireside Chat: Making AI Real: Enhancing Productivity and Driving Real-World Outcomes

Tuesday February 25, 2025 2:25pm - 2:50pm IST

Grand Ballroom III

Workplaces are quickly embracing AI-driven technologies, upskilling employees on new-age tools and empowering them to master problem-solving skills. This session uncovers real-world applications of AI at workplaces, its role in amplifying human creativity and driving innovation. Join industry leaders as they share strategies to integrate AI as a collaborative force to gain business advantage.

Moderators

Rajiv Gupta

Managing Director & Senior Partner, BCG

Rajiv is a Managing Director and Senior Partner with BCG in the New Delhi office and leads Technology, Media, Telecom (TMT) for Asia Pacific. Previously, he helped set up and lead DigitalBCG, which is now a combination of Platinion, BCG X and TDA. Rajiv serves and partners with technology... Read More →

Speakers

Krishnan Iyer

Chief Growth Officer, LTIMindtree

Krishnan joined LTIMindtree in July 2023 as Chief Growth Officer. He started off leading Global delivery for Technology Services. His current responsibility is to lead Business Services for the Company. Business Services include Consulting, Digital Experience, Digital Low Code Platforms... Read More →

Vijay Guntur

Chief Technology Officer (CTO) & Head of Ecosystems, HCLTech

As the global Chief Technology Officer (CTO) and Head of Ecosystems, Vijay Guntur spearheads HCLTech’s Cloud, Business and Service transformation strategy to enable the company help clients to stay ahead of the curve and meet their business objectives. He is responsible for the... Read More →

Tuesday February 25, 2025 2:25pm - 2:50pm IST
Grand Ballroom III

Fireside Chat

2:50pm IST

Edge Dialogues | Reprogramming Work: People, Productivity & Progress (Ballroom III) | Session 3C: Fireside Chat: AI, Analytics, and the Future of Work in Customer Experience

Tuesday February 25, 2025 2:50pm - 3:15pm IST

Grand Ballroom III

AI is transforming customer service by redefining workforce productivity, optimizing agent performance, and enabling smarter operations. This session will explore how real-time analytics enhance efficiency, AI-powered quality assurance ensures superior service, and predictive workforce management helps businesses stay ahead of customer needs. Join us to uncover how AI and analytics are shaping the next era of customer experience.

Moderators

Sangeeta Gupta

Senior Vice President & Chief Strategy Officer, Nasscom

Sangeeta Gupta is the Senior Vice President and Chief Strategy Officer at Nasscom. A technology veteran who manages numerous major programmes at nasscom that focus on industry research, outreach, events, communications, and Nasscom’s strategic goals. Sangeeta has closely watched... Read More →

Speakers

Ankur Dhingra

Chief Executive Officer, ProHance

Venkatesh Korla

President & CEO, HGS Americas

Venkatesh Korla, or Venk as he is fondly known, is an accomplished business leader with 25+ years of experience in core digital services and tech-enabled customer experience (CX).As President & CEO of HGS Americas, he is responsible for all growth initiatives in this key region for... Read More →

Tuesday February 25, 2025 2:50pm - 3:15pm IST
Grand Ballroom III

Fireside Chat