Your digital customers are already smarter than before, but technology tools — the tools companies use to develop and deliver experiences as well as the tools consumers use to get the most for their time and money — are getting even smarter. This will change the way consumers feel, think, and act in filling their needs. Prepare now to serve smarter customers to keep them loyal to your smarter experience.
Monday February 24, 2025 1:50pm - 2:15pm IST
Ballroom I
When the ground beneath us shifts, the strongest brands don’t just endure, they redefine the landscape. In this session, we explore the art of crafting a brand that thrives in the face of uncertainty. From navigating crises to seizing new opportunities, discovering how the most resilient brands stay ahead, adapt, and lead. When change strikes, the question isn’t whether your brand can survive, it’s whether it can soar.
Tuesday February 25, 2025 2:00pm - 2:20pm IST
Ballroom I
In the journey of building a successful business, profitability isn’t just about numbers, it’s about creating value that resonates with both you and your customers. Hear it from our expert on how to design a business that not only works for you, but also leaves a lasting impact on those you serve. The path to profit is clearer than you think, if you know where to look.
Tuesday February 25, 2025 2:20pm - 2:40pm IST
Ballroom I
