Nasscom Technology & Leadership Forum (NTLF) 2025: Full Schedule

1:45pm IST

Edge Dialogues | Analyst's Edge: Forecasts and Frontlines (Ballroom II) | Session 1B: Keynote: The Smart-Customer Revolution: How to Earn Consumer Loyalty In The Future

Monday February 24, 2025 1:45pm - 2:10pm IST

Grand Ballroom II

Your digital customers are already smarter than before, but technology tools — the tools companies use to develop and deliver experiences as well as the tools consumers use to get the most for their time and money — are getting even smarter. This will change the way consumers feel, think, and act in filling their needs. Prepare now to serve smarter customers to keep them loyal to your smarter experience.

Speakers

Dr James McQuivey

VP, Research Director, Forrester

James tracks and predicts behavior change, whether among consumers or employees. In his tenure at Forrester, he successfully forecast the rise of online shopping in 1998 and more recently predicted the arrival of Amazon’s Echo platform before it existed. His models succeed because... Read More →

Monday February 24, 2025 1:45pm - 2:10pm IST
Grand Ballroom II

Keynote

2:10pm IST

Edge Dialogues | Analyst's Edge: Forecasts and Frontlines (Ballroom II) | Session 2B: Keynote: AI Will Create a New Set of Winners and Losers, Are You Ready to Play?

Monday February 24, 2025 2:10pm - 2:35pm IST

Grand Ballroom II

The term ‘inflection point’ is overused, but when it comes to AI, it fits. Service Providers have a golden opportunity to place a strategic bet and leap forward. Every enterprise is thirsting for advice from the provider ecosystem to ensure they effectively harness AI. Come to this session to understand the latest market survey data on AI, to guide your organization’s strategy to win in the era of AI.

Speakers

Paul Gottsegen

President & CMO, ISG

Paul is President and Chief Marketing Officer of ISG, managing the firm’s marketing activity, including demand generation, branding and communications. From 2019 to 2023, Paul led the ISG Research business to great heights and continues as Chair, ISG Research.The first 20 years... Read More →

Monday February 24, 2025 2:10pm - 2:35pm IST
Grand Ballroom II

Keynote

2:35pm IST

Edge Dialogues | Analyst's Edge: Forecasts and Frontlines (Ballroom II) | Session 3B: Keynote: Agentic AI Unplugged: What It Really Means for Tech Services

Monday February 24, 2025 2:35pm - 3:00pm IST

Grand Ballroom II

Generative AI accelerated automation adoption by eight years, and Agentic AI could accelerate it even further. But what does this mean in real terms for tech services providers? This session will delve into the impact potential, examples of early impact, and key lessons from Agentic AI implementations. How should tech services re-imagine their strategy to fully capture this wave of AI transformation? Join this discussion to uncover the roadmap to opportunity and implications for tech services providers.

Speakers

Pallav Jain

Senior Partner, Core leader of North America Tech Services practice and Quantum Black – AI by McKinsey, McKinsey & Company

Pallav Jain is a Senior Partner based in McKinsey & Company's Atlanta Office and a core leader in McKinsey’s North America Tech Services and Technology practice.As a core leader in Quantum Black, AI by McKinsey, Pallav collaborates leading companies build capabilities to drive value... Read More →

Monday February 24, 2025 2:35pm - 3:00pm IST
Grand Ballroom II

Keynote

2:00pm IST

Edge Dialogues | Revolutionizing Industries: Mobility, Food, and Biology (Ballroom II) | Session 1B: Leaders’ Discussion: Turbocharged Transformation: What’s Next for the Mobility Sector?

Tuesday February 25, 2025 2:00pm - 2:30pm IST

Grand Ballroom II

The automotive sector is shifting gears like never before, navigating a high-speed intersection of electrification, autonomous technologies, and sustainability. This session dives deep into the pressing challenges of cost competitiveness, the electrification revolution, and software-driven innovation, while also imagining a future shaped by AI-driven mobility and sustainable urban planning. With insights from industry leaders, we’ll explore how mobility giants and innovators can rev up their strategies to stay ahead of the curve, building a resilient and future-ready sector. What can we learn from China and what are the opportunities for the Indian players and ecosystem? Will they lead the charge or risk being left behind?

Moderators

Kishor Patil

Co-Founder, CEO & MD, KPIT Technologies Limited

Kishor Patil is the Co-Founder, CEO & Managing Director of KPIT Technologies Limited – one of the largest Software Integration partners to the global automotive and mobility industry. KPIT’s vision is to Reimagine Mobility in partnership with the industry, clients, and partners... Read More →

Speakers

Mathew Vachaparampil

CEO, Caresoft Global Technologies Inc.

Mathew Vachaparampil grew up in an entrepreneurial family in India. He completed his undergraduate Mechanical Engineering degree from the University of Madras and did his Master's in Industrial Engineering from the University of Michigan, Ann Arbor, with a full scholarship.After completing... Read More →

Dr Sudhir Mehta

Founder & Chairman, EKA Mobility & Pinnacle Industries Limited

Dr. Sudhir Mehta is a serial entrepreneur, a columnist, and the Chairman of Pinnacle Industries, India’s leading automotive products and specialty vehicles company. He is also the Founder of EKA Mobility, a leading commercial electric vehicle & technology company. He has started... Read More →

Tuesday February 25, 2025 2:00pm - 2:30pm IST
Grand Ballroom II

Leaders’ Discussion

2:30pm IST

Edge Dialogues | Revolutionizing Industries: Mobility, Food, and Biology (Ballroom II) | Session 2B: Keynote: Byte by Bite: How Tech is Serving the Future of Food

Tuesday February 25, 2025 2:30pm - 2:50pm IST

Grand Ballroom II

This session will blend storytelling with innovation, exploring how technology is transforming everything from orders to algorithms, data to delivery, and flavours to futuristic food experiences.

Speakers

Rohit Kapoor

CEO- Food Marketplace, Swiggy

Rohit Kapoor is the CEO of the Food Marketplace at Swiggy Ltd, where he is responsible for driving the food delivery business and developing growth strategies. With over 20 years of industry experience, he has held various leadership positions in sales and finance roles in companies... Read More →

Tuesday February 25, 2025 2:30pm - 2:50pm IST
Grand Ballroom II

Keynote

2:50pm IST

Edge Dialogues | Revolutionizing Industries: Mobility, Food, and Biology (Ballroom II) | Session 3B: Keynote: Beyond Molecules: How Synthetic Biology is Redesigning the Future of Industry

Tuesday February 25, 2025 2:50pm - 3:15pm IST

Grand Ballroom II

Synthetic biology is revolutionizing how we produce chemicals, materials, and medicines. This keynote would explore how engineered microbes can create bio-based solutions that replace fossil fuels, reduce waste, and power next-gen industries.

Speakers

Dr Stephen Wallace

Chair of Chemical Biotechnology, University of Edinburgh

Prof. Stephen Wallace is currently Chair of Chemical Biotechnology at the University of Edinburgh in the UK. He has a Master's degree in Medicinal Chemistry from the University of Edinburgh, a PhD in Organic Chemistry from the University of Oxford and has held prestigious international... Read More →

Tuesday February 25, 2025 2:50pm - 3:15pm IST
Grand Ballroom II

Keynote